Traveloka Call Center Latest yang can be contacted 24 hours
As one of the unicorn apps engaged in the travel and hotel business, the manager provides a traveloka call center to help users. The goal is for users to get solutions when experiencing problems when using traveloka products.
In addition, users also get the latest information related to promotions provided by the manager. Thus, users of the Traveloka app do not panic when having problems. In this way, it can be said that Traveloka is one of the best and most reliable applications in the eyes of users.
Generally, call center services provided by the application manager can be contacted 24 hours in 7 days. For this reason, you are advised to contact the traveloka call center directly if you have several problems, as the booking code cannot be used for problems when using the traveloka payment service.
The importance of The Traveloka Call Center for Application Users
The role of call centers in large companies, such as Traveloka, is very important. As one of the companies in the ticketing and travel business, Traveloka certainly needs experienced call center officers who are able to work professionally.
This is because the function of this official call center is useful for responding to and providing solutions to all obstacles or problems felt by users of the application. In addition, there are several call center functions, as well as providing answers to problems faced by Traveloka users. Among them are the following:
- Providing Information about Traveloka Products
The role of this call center is very important in building a brand image in the eyes of users. To build a brand image in the eyes of users, companies like Traveloka must answer all the questions needed by users. Therefore, call center officers will provide detailed information related to various products to promotions organized by Traveloka.
- Noting User Suggestions and Criticisms
Traveloka call center officers are also tasked with recording all suggestions, entries, and criticisms from app users. In fact, as evaluation material, this requires suggestions, inputs and criticisms from users.
From these things, the application manager can know what the user wants. Thus, managers can improve services so that consumers are satisfied with the services of the Traveloka application.
- Notify special services to consumers
And the last role of the call center is to notify special services to consumers. At Traveloka, there are several special services for certain consumers, such as Traveloka Paylater.
This service is a loan that can be used by users to purchase Traveloka products, such as booking hotels, buying food stamps, buying vehicle tickets.
How to contact Traveloka Call Center via Interactive Phone
Traveloka itself provides a lot of call center services. Note that there are 4 methods you can choose to connect with officers and submit complaints, obstacles, for products and systems related to traveloka.
For those who want to connect with Traveloka call center officers via interactive telephone connection, then you can call directly at 0804-1500-308. You can also contact us at (021) 2910-3300. You are charged a phone fee if you contact the call center in accordance with applicable regulations.
By contacting the integrated information center provided by the application manager for 24 hours, you can get a solution to the problem faced directly. Because you can speak directly by the call center officer. Therefore, this method is widely used by users who face quite serious problems.
How to contact the Traveloka Call Center via social media
Then Traveloka also alerted the call center via social media and official email. For those of you who don’t have enough credit to make calls to the interactive phone call center number, then you can contact traveloka’s call center via social media or email.
This method is also quite effective. Because, you just need to send a message via direct message (DM) on Traveloka’s social media. How to get in touch with the call center through social media is quite easy.
First, sign in to your personal Twitter or Facebook account. Then find an account in the name of @traveloka (Twitter) or Traveloka (Facebook). Make sure that the social media account has been verified with a blue tick logo.
Then send a message via direct message (DM) from the account. You can add a screenshot file to the evidence of the problems experienced through the attachment feature. So wait a while until the call center officer helps you solve the obstacles experienced.
However, the officer needs more time to respond to the message he sent. Therefore, this method is often used by consumers who do not suffer emergency problems. In addition, this method is also suitable for those of you who just want to ask about product services and information about Traveloka promotions.
How to contact Traveloka Call Center via website
You can also complain about problems or problems when using the Traveloka app through the official website. Traveloka’s official website is also equipped with a live chat feature. With this feature, you can easily write down the problems experienced in the Traveloka Call Center. How to contact him is also very easy.
First, first access the Traveloka website. Don’t forget to register an account first if you haven’t registered yet. You can sign up using a personal email address. Then find the “contact us” menu.
After that, an electronic form will appear that you must fill out. Please note the obstacles you are facing. If the problem is not being able to use traveloka products, select the problematic product along with the booking code. Attach a support file to facilitate customer service to verify the order you purchased from Traveloka. After that, press send. Wait a while until you get a response from the traveloka call center officer.
How to contact Call Center Traveloka via mobile app
Traveloka also alerted the call center in the mobile app. It can be said that the call center traveloka through this mobile app is the busiest. Because, almost all consumers come into contact with the call center through a mobile app. In addition to being easy and practical, the call center response of this mobile application is quite positive.
To connect to Traveloka’s call center services, you must download and install the app through the Google Play Store (Android Phone) or App Store (iOs). Then log in to your Traveloka account first.
Then go to the “my account” menu. Then type the “help center” menu. After that, select the “contact us” menu. Please convey the obstacles experienced. So press send.
Traveloka call center officers will investigate related to the obstacles you experience. The official will respond to the complaint sent to the “inbox” menu on the home page of the Traveloka app.
As one of Indonesia’s largest ticketing and travel companies, Traveloka certainly provides call center services. You can contact this integrated information center service for 24 hours. If you have problems related to orders or want to discover product information and promotions, then you can contact the call center directly. Noted, there are 4 ways to contact the Traveloka call center that you can use.