Bukalapak call center to help customers prevent fraud
Nowadays, online fraud is becoming more common, so customers are required to know the Bukalapak call center. As the number of customers grows, of course, the potential for committing crimes by unauthorized persons should increase, ranging from counterfeit goods to goods that do not arrive.
So customers shouldn’t hesitate to take advantage of the consumer challenge feature that bukalapak provided. Consumers who partner with something like this can reduce the likelihood of cybercrime. So, as a consumer, you also play an important role.
Who said that bukalapack’s call center is only used for complaints about defective goods. You can refer all sorts of complaints directly to your supervisor without having to think twice. The faster you move, the more likely it is that unwanted things will happen will be reduced.
Sometimes customers can also find flaws in the app as well as services that can be delivered directly to the manager. With such a quick report, the manager will also fix the flaws faster. Feel free to use consumer calls because it can help you.
Bukalapak Call Center Number 2021 You Should Know
Anyone can contact the call center from Bukalapak to report complaints related to products or stores. You just need to press the button 021 5081 3333 to be able to connect directly to bukalapak customer service. The service is also very convenient and available at any time.
Bukalapak’s management has stressed the provision of call center services many times, and this consumer can be contacted within 24 hours within seven business days, so don’t wait until tomorrow to report suspicious activity from irresponsible whistleblowers. You play an important role in ending the practice of deception.
As for the cost issue, don’t worry , Bukalapak has partnered with several telecom operators in Indonesia to maximize their services. This way, your call will not be charged from either the center or the network operator. It’s easy and cheap not to be a responsible customer.
There is a wide range of customer complaints that can be reported directly through this feature. From fraud cases to service interruptions from the center, you can report them directly and easily. This feature is provided by the manager to be able to facilitate customer service.
Although working hours are limited every morning until evening, the Bukalapak Call Center remains open forever. You, as a consumer, shouldn’t be afraid to make calls, even if it’s midnight. The manager still agrees because your comfort is a top priority.
The next discussion will discuss in more detail what reports you can submit to customer service, so consumers can use this feature responsibly without infringing on the interests of other consumers.
What you can report about customer service
Bukalapak has provided consumers with the means to file various kinds of complaints, including product defects, about fraud on the part of sellers. Below is something you can report directly to the manager when you encounter a case.
Product defects are the most frequent complaints of customers. In general, defects in products are indeed strongly recommended to be reported to kiosk owners. However, if such cases still often occur in the stall, consumers can report this to the center.
Fraud is a major case that consumers must report to a central party so that it can be addressed immediately. Indeed, there are several cases where rogue informants intentionally deceive consumers in a variety of ways. No need to wait twice until you directly contact the Bukalapak call center.
Failures in payment can occur on the part of the bank or manager. Since this is directly related to consumers’ money, it needs to be reported immediately. Such problems usually arise due to overloaded central systems, but can arise due to clearing from the bank.
Application errors can sometimes occur with customers, and the first solution is obviously to contact customer service. If this application interference case occurs with you , it is highly recommended to contact the center directly at the specified number.
Don’t be afraid to get a call from Bukalapak
As one of the largest e-commerce managers in Indonesia, Bukalapak is certainly very concerned about the safety and comfort of its customers. In certain cases, the center can contact the consumer directly when there are deviations in his account.
If you have a balance in Bukalapak and there is an awkward consumption, Bukalapack will immediately confirm. This is due to the fact that such suspicious transactions often occur because there are third parties who abuse their access to your account.
To avoid losses and consumer complaints, Bukalapak will contact you directly. Feel free to pick up the phone or receive WhatsApp messages directly from the center. If the center calls directly, Bukalapack’s name will be visible, not a foreign number.
Consumers sometimes doubt this because it’s not bukalapak’s call center number. That’s true because the center has provided its own server to make calls to consumers. So if there’s a bukalopak name, contact you immediately, just grab it.
There are already many cases that can be prevented because the center makes early calls to the customer’s number. If you refuse the call, you will make it difficult for the manager to solve the problem. Also check your email, because the center also sends notifications by e-mail.
Isn’t the effort on the part of the manager very great to maintain the safety and comfort of their customers. As a consumer, of course , you have to act in conjunction with the mitigation measures taken by the manager. Collaboration is also appreciated by the manager, providing certain bonuses.
Receive WhatsApp messages from Bukalapak Don’t ignore
In addition to using the regular telephone network, the manager also has an official WhatsApp account. A characteristic feature of the account is that it has a blue check mark indicating legality. Never ignore WhatsApp messages from the manager because there are so many features.
It’s not just about bonuses or discounts, but it’s not uncommon for managers to notify you of suspicious activity from your account. When this happens, it means that there is a third party abusing the account. As a responsible manager, Bukalapack will contact in a variety of ways.
From regular phones, emails to WhatsApp messages so you don’t really miss a critical event. Usually, if you’ve made a transaction at a store that has a problem, a manager will contact you, especially if you’ve never used Bukalapak’s call center feature.
Managers care a lot about the safety of their consumers, so even the slightest problem will be taken immediately. Accounts that have a balance in an open wallet usually have the option to receive a message directly from the manager to perform a confirmation action.
This may seem very troublesome and annoying, but it is for the safety and comfort of consumers. It’s best to get an early message before something nasty happens to your account. There aren’t as many ecommerce managers who care about customers as there are from Bukalapak.
Once you know this information, of course, you’ll understand more and more about how customer service management works. Don’t give in to gossip that says that calling Bukalapac means you’ll be fined. Bukalapak’s call center service is always open if you have any unanswered questions.